The Queue Is a Policy Decision
Automated triage distributes waiting time, attention and risk. Fair queues require defensible priorities, ageing, human overrides and monitoring beyond average speed.
Human-centred technology—from everyday life to deep engineering.
Detailed technical and institutional analysis.
Automated triage distributes waiting time, attention and risk. Fair queues require defensible priorities, ageing, human overrides and monitoring beyond average speed.
Automated court transcripts can improve speed and access, but only certification, traceable corrections and human responsibility can turn probabilistic text into an authoritative record.
Machine translation can widen access to courts, but testimony, consent and authoritative legal texts still need accountable human interpretation and a clear path to correction.
Private vendors can strengthen public digital services, but rights-critical infrastructure must remain understandable, auditable, operable and genuinely replaceable.
Cities can recover heat from industry, sewers, data centres and the ground—but temperature, storage, losses, contracts and backup decide whether it becomes a resilient service.
Government data control requires more than a dashboard. It must reveal sources, access and decisions, then carry corrections and appeals through every affected service.
How large language models can create adaptive physics courses, generate responsive exercises, and organize a personal scientific knowledge database—without replacing verification, mathematical discipline, or human judgment.
A practical architecture for using LLMs to create tailored physics courses, manage a personal knowledge base, retrieve scientific concepts, and safely control the underlying database.
What if the birth of a child, a lost job or a move automatically brought the right public services to you? Event-driven government promises less bureaucracy—but raises profound questions about…
Why do so many companies fail to deploy AI, and is it because employees are using it wrong? A look into the data, strategy, and human barriers stunting the AI…