The Notification Is Part of the Decision
A public decision is effective only when its recipient can receive, understand and act on it. Good notification systems join delivery evidence to accessible content and accountable recovery.
Human-centred technology—from everyday life to deep engineering.
Detailed technical and institutional analysis.
A public decision is effective only when its recipient can receive, understand and act on it. Good notification systems join delivery evidence to accessible content and accountable recovery.
Risk scores can organise evidence and support system-level research, but they cannot turn group statistics into an individual fact capable of justifying guilt, sentence or liberty.
What if an online network protected attention instead of consuming it—and measured success by the understanding, trust and work that continued after people logged out?
Rules as code can make public decisions testable and consistent, but executable rules must remain traceable companions to law—not hidden substitutes for judgement.
Automated triage distributes waiting time, attention and risk. Fair queues require defensible priorities, ageing, human overrides and monitoring beyond average speed.
Automated court transcripts can improve speed and access, but only certification, traceable corrections and human responsibility can turn probabilistic text into an authoritative record.
Machine translation can widen access to courts, but testimony, consent and authoritative legal texts still need accountable human interpretation and a clear path to correction.
Private vendors can strengthen public digital services, but rights-critical infrastructure must remain understandable, auditable, operable and genuinely replaceable.
Cities can recover heat from industry, sewers, data centres and the ground—but temperature, storage, losses, contracts and backup decide whether it becomes a resilient service.
Government data control requires more than a dashboard. It must reveal sources, access and decisions, then carry corrections and appeals through every affected service.